SHIPPING
Shipping is available year round weather permitting. All animals are at the purchasers cost unless otherwise stated or agreed upon. ML Exotics can ship nation wide to all 50 states. Standard overnight delivery with FEDex, UPS or Ship Your Reptiles will be used depending on rates and purchasers preference. All shipping quotes will be determined before the animal(s) is shipped. Shipping can and will vary depending on the region you live in. All animals are shipped in foam injected insulated boxes, when weather is in question during the winter months heat packs will be added. Animals are enclosed in shipping containers within the boxes to ensure a safe travel. After over 10 years in the trade shipping has never been an issue and the animals are guaranteed to arrive safe and sound. Please check your local forecast as we will ours and never have a delivery scheduled when you are not going to be home, boxes that are left outside in the sun or harsh conditions will not fall under the responsibility of the shipper. If multiple animals are purchased we will use our discretion to fill the box to a comfortable capacity to lower shipping costs. All animals are shipped on empty stomachs and will have fed a minimum of 3 times before leaving our facility. We ship Monday thru Thursday unless a weekend delivery has already been agreed upon. We will not ship too close to the holidays due to commonly lost or mis-placed packages with many carriers, please plan your ship dates accordingly with this in mind. If you are seeking an international shipment please contact us directly. Also Delta Dash can be available to certain parties.
GUARANTEE
We guarantee the following
GENETICS
LIVE ARRIVAL SHIPPING
PROPER SEX
FEEDING
HEALTH
If there are ever any problems please contact us immediately, do not let weeks go by to let us know that you are un-happy or that there is an issue with your animal. The sooner we know about the problem the easier it may be to correct it. Shipping must be confirmed with us prior to the box leaving and also on the packages arrival in order to qualify for the "LIVE ARRIVAL GUARANTEE"
ML Exotics does not issue money back deposits. We will always work with our customers to make them happy. If a deposit is placed on an animal the deposit can be transferred to a new animal. Payment plans are available please contact us directly for more information.
Forms of payment that are excepted are as followed
Paypal (major credit cards)
Checks (if personal allow the checks to clear before animals are shipped)
Certified Money Orders
Money Grams
GENETICS
LIVE ARRIVAL SHIPPING
PROPER SEX
FEEDING
HEALTH
If there are ever any problems please contact us immediately, do not let weeks go by to let us know that you are un-happy or that there is an issue with your animal. The sooner we know about the problem the easier it may be to correct it. Shipping must be confirmed with us prior to the box leaving and also on the packages arrival in order to qualify for the "LIVE ARRIVAL GUARANTEE"
ML Exotics does not issue money back deposits. We will always work with our customers to make them happy. If a deposit is placed on an animal the deposit can be transferred to a new animal. Payment plans are available please contact us directly for more information.
Forms of payment that are excepted are as followed
Paypal (major credit cards)
Checks (if personal allow the checks to clear before animals are shipped)
Certified Money Orders
Money Grams